Asian Tigers Group (the Company) respects the privacy of our customers (shipper(s)) and is committed to its protection. This notice summarizes our policies and practices.
Examples of personal data (information)
We collect our shipper’s full name, contact numbers, email addresses, residential addresses, passport details and work permits.
Why we collect this personal data
In order to process shipments, it is necessary to collect personal information from the shipper and/or his agent so that we can complete the steps to enter and complete a contract of the removal service. For example, for international shipments, we collect copies of passports and work permits to facilitate customs clearance and delivery. For domestic moves, we collect details on new residential addresses and contact numbers to enable our team to provide service.
Shipper’s choice and consent
Our shipper has the right to request information about the handling of his personal data. Our shipper has the right to ask the Company to rectify, to not disclose, to restrict access and/or to delete his personal data. Our shipper also has the right to object to the processing of his data by the Company in some circumstances and, where we have asked for consent to process his data, to withdraw that consent. If our shipper asks to withdraw their consent, we will destroy and delete relevant personal information as soon as possible. If he would like information on any of the aforementioned rights, please contact us anytime.
How and when we collect shipper’s personal information
Our shippers typically submit documents with personal data by email, fax and other means. We collect that information when our shippers request our services.
Use, retention and disposal
We limit the use of our shipper’s personal information only to enable the Company to provide our services. We only retain personal data as long as it is necessary to fulfil the purpose for which the data is intended. We destroy any documents with personal data in accordance with our applicable laws.
We limit access to our shipper’s personal data only to our properly trained and authorized employees and third parties. Personal information is never to be sold, lent or leased to third parties.
Disclosure to third parties
We keep our shipper’s personal information confidential but, from time-to-time, we may provide personal information to third parties only for the purposes identified in this notice. Such third parties may include local and overseas governmental authorities, customs brokers, or persons to whom we are required to make disclosures in order to complete customs clearance of shipment. When we do disclose any of our shipper’s personal information to third parties, we do so under a duty of confidentiality.
We store our shipper’s personal data electronically under password-protection. We only permit our authorized employees to access personal data. These employees are trained and familiar with The Company’s privacy policies.
The Company commits to maintain accurate, complete, and relevant personal information for the purposes identified in this notice.
Monitoring and enforcement
We take appropriate actions to monitor and maintain our shipper’s personal data, and we implement any and all reasonable security measures to maintain the safety of our shipper’s personal data.
We will not use our shipper’s personal data for direct marketing via email, direct mail, telephone and other similar means of communication unless we have his prior consent.